What’s the best mobile solution for you?

Last week we looked at how to analyze your traffic to get an understanding of which platforms your audience is using to reach you. By comparing the content that your users are accessing via desktop, mobile, and tablet, you'll gain insights into which implementation will best suit your business. In today’s post, we’ll look at the three most common ways of doing this. We’ll explore building a responsively designed site, dynamic serving solutions, and lastly, a separate mobile site.

Responsive Web Design (RWD):

A responsively built site automatically rearranges and resizes content to fit the screen of any device used to access the site. This allows you to optimize the user experience across different devices - without needing to create redirects or make unique pages that cater to each platform. For the user, this means a smooth user journey, and for a content manager, it means content only needs to be updated once. From a developer viewpoint, RWD may require rebuilding your site framework with flexible templates, grids, style sheets and JavaScript but with very rewarding results. Take a look at this case study to see how TowerGate Insurance adapted RWD to increase mobile and tablet users by over 200%.

Dynamic Serving of Content:

Another solution is to dynamically serve content. Similar to RWD, with this approach the web server detects the type of device the visitor is using and presents a custom page on the same URL. This allows for a fully customised device experience, but also means that your content will need to be maintained separately for each platform. To ensure your users have a smooth navigational experience, prioritize building dynamic content for the most popular pages that users are accessing through mobile, and similarly apply the same for tablet.

Separate Mobile Site:

The final implementation you might want to consider is creating a separate mobile site, where smartphone users will be directed to a mobile-optimized version of your site. This implementation allows you fully customise your content for a mobile audience, since it’s often an independently hosted solution. Similar to creating dynamic serving content, this means you need to make separate updates for content or styling pieces to ensure a smooth user experience. Take a look at how Adidas reached a winning formula with their dedicated mobile solution.

To read more about what we’ve discussed today or to find a list of recommended vendors that can help you to develop your mobile solution, check out this article by the Google Think Insights team. Also, join us next week when we’re going to take a look at how you can best use AdSense to monetize your mobile sites.

Posted by Federico Gomez Kodela - Mobile Specialist
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Get your multi device strategy off the ground

As tech-savvy consumers, we’ve all contributed to the growth in online traffic coming from mobile and tablet platforms, and as publishers you've likely heard the importance of adapting a multi-device approach to cater for this growing trend. But exactly how important is it? How do you develop a multi-device strategy? And how does all of this equate to increased revenues for you? 

Over the coming weeks, we’ll run a series of posts that aim to answer exactly that. We’ll explore building mobile solution options to suit you, and also explain how you can use AdSense to monetize your mobile sites or AdMob.

Where are your users coming from?
We're living in a multi-screen world where users expect to have access to information, people, and computing power from any screen. Here are just a few findings from a recent survey*:

• 81% of consumers use their smartphones while also watching TV
• 66% use their smartphone at the same time as their laptop
• 83% of mobile users said that they wouldn’t leave home without their smartphone
• 63% of users said that while they may not make their final purchase through a mobile, they would definitely use their phone to gather info and help them with their purchasing decision. 

To see how these shifts in consumer behavior are relevant to your site, check the Platforms report in your AdSense account. It’s a good idea to pull a comparison report and track the growth in your percentage of mobile and tablet users over the past quarter or year. Chances are, you’re going to see a shift away from desktop with more of your online content being reached via tablet and mobile. If your site isn’t designed to cater for this growing market then now is the time to start building your multi-device strategy. And we’re here to make you aware of some of the options open to you! Join us next week when we’ll be covering a range of mobile solutions to help you discover the right one for your business.

If you’d like to learn more about what we’ve discussed today, you can also check out a recording of our recent Hangout, “Mobile - The Time is Now”.

*Study completed by Google in collaboration with Sterling Brands and Ipsos, on a sample of 1,600 users, (2012).

Posted by Federico Gomez Kodela - Mobile Specialist
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The Mobile Buyer and Seller Relationship

The mobile advertising industry continues to evolve at a rapid pace - as new technologies have created new ways for publishers to grow and engage with their audience, new ways for advertisers to reach their customers have also emerged. With new opportunities aplenty for both buyers and sellers, how have they engaged with each other to shape the mobile ads ecosystem?

Based on aggregate data from across our network, we took a look at the economics behind the mobile ads ecosystem in a study: The Mobile Buyer & Seller Relationship. The study looks at mobile advertising from both a buyer and seller perspective, focusing on the types of content that are driving the most mobile web and app traffic, where advertisers are focusing their budgets, and the intersection of the two.

Here are a few highlights from the research:

• Mobile application inventory is highly concentrated: On mobile applications, ad impressions and spend are highly concentrated around games, which account for 46% of total ad spend.
• Advertisers are embracing mobile applications: We're seeing all types of advertisers embrace advertising on mobile applications, with Media & Entertainment and Technology advertisers leading the way. These types of advertisers account for nearly half of all impressions and spend on mobile applications.
• Advertiser spending on mobile web is closely tied to relevant content: Unlike mobile applications, on mobile web, advertisers are predominantly focusing their spend on ad inventory that closely relates to their products or services.
• Spending on mobile web is evenly distributed amongst advertisers: The top five spending advertiser categories on mobile web accounted for 12-16% of total web impressions each.

Check out all of the findings by downloading the full report here.

Posted by Stephen Kliff - Product Marketing Manager
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Changes in rankings of smartphone results

As the number of smartphone users continues to surge globally, many of you are responding quickly with mobile-friendly sites. Regardless of the device a user views your site on, their experience should be rich and consistent. With this in mind, the Google Webmaster Team is making some changes to the way they rank search results on smartphones. In particular, these changes will address sites that are misconfigured for smartphone users. Read the original post and learn more about common configuration mistakes as well as recommendations from the Webmaster Team on building your mobile-optimized website.

Posted by Suzanne Headon - Inside AdSense team
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Local success stories: Qué Tiempo grows by 30% by going mobile

The increase in smartphone sales and mobile traffic makes it more important every day for web publishers to build a mobile strategy for their businesses. Nevertheless, only 1 out of 10 AdSense publishers has a mobile-friendly version of their site. To encourage other publishers to go mobile, Ángel Hernández and Manuel Lebrón, owners of Qué Tiempo, shared their experience with us.

Qué Tiempo is a Spanish site that displays the weather forecast globally. Ángel and Manuel became AdSense publishers in 2007 and over the years, thanks to investing in their content, optimizing their ads and growing their traffic, they’ve been able to build a team of more than 20 employees and invest in new ventures.

Back in 2008, they could already see through Google Analytics that the traffic coming from mobile devices was growing, so they decided to develop quetiempo.es/mobile in-house.

Their mobile traffic has successfully grown by 20% over the last two years. New users are arriving to the mobile-friendly version of their site from mobile devices, while the desktop version is experiencing a 10% year over year growth. This shows that mobile traffic is additional, not substitutional, and mobile usage is complementary to desktop.

Thanks to the increase in their mobile traffic, together with a successful implementation of their ads, Qué Tiempo saw their daily earnings grow by 30%. The CTR of their mobile leaderboard 320x50 now doubles the CTR on their desktop ads. In addition, the CPC of their mobile ads is 100% higher than the CPC of the desktop site.

Most of Qué Tiempo’s efforts are now focused on improving their mobile site with features like geotargeting, which makes it possible to deliver accurate location-specific weather forecasts.  

“We encourage other publishers to build a mobile-friendly site, not only because they’ll quickly see their revenue grow thanks to the available Google AdSense mobile formats, but also because the future of your online business depends on your mobile strategy, a market with infinite possibilities.”

Posted by Alicia Escriba - Inside AdSense team

This information is current as of December 18th, 2012.

HiPenpal.com makes more than 50% of AdSense revenue through mobile

HiPenpal.com is an international penpal website that facilitates the exchange of messages between people from different countries across all ages. Since its inception in 2006, HiPenpal.com, a Korea based company, has grown its membership base to 180,000 and has gained popularity in the United States and Japan.

Today, we’re going to highlight HiPenpal.com’s mobile journey, which has resulted in more than 50% of their total AdSense revenue coming from their mobile site.

---

You’ve been a publisher with AdSense since 2006. How did you find out about AdSense and what has your experience been to date?

I got to know about AdSense when I was web-surfing through foreign websites. At that time, I managed various websites but because I did not have an ad sales team, I had a hard time with ad orders. However, with the help of AdSense, I no longer had to worry about this. I didn’t have to manage orders and still received good quality ads through AdSense which allowed me to focus on content management. The biggest advantage with AdSense, is that the ads are highly relevant to users, which has resulted in high user engagement and high earnings. All of my businesses depend on Google AdSense for revenue.  I’m very satisfied with the service and revenue that AdSense has been able to provide because it has replaced the need for an expensive sales force.

When did you first build your mobile site and how has this affected traffic and user satisfaction for HiPenpal.com?

In the 2008, I revamped HiPenpal.com and created a mobile site along with it. At that time, since most users had feature phones, the site was not actively used. However, since 2009, with the spread of smartphones, the usage of the mobile site has been steadily increasing. Currently, 40% of our total traffic is accessing our mobile site and the users are extremely satisfied with it.

What things did you consider when building the mobile site and what type of investment was needed to make this happen?

In the 2008, I didn’t know much about mobile web development, so building the initial site took about six months. I wanted to make sure that the site displayed perfectly across all mobile phones and browsers, so I focused heavily on the structure of the site. There are cases when your site displays perfectly on one type of mobile device, but is distorted on another. In order to prevent this, I used a mobile web emulator or browser plug-in to perform quality checks during the development of the mobile site. Before launch, I checked the mobile site on the actual mobile devices. I invested in several devices with different operating systems in order to perform bug fixes and improve quality.

Additionally, I tried to simplify the navigational tree structure, so that people could easily access the desired pages with a simple operation. Most importantly, I was able to attract more mobile traffic by adding mobile-specific content.

How did users respond to ads on your mobile site?

We implemented mobile ads in 2008 and then upgraded to the smartphone-specific ad unit in 2009, when it was first launched. The 300x250 medium rectangle is positioned towards the bottom of the page, so that it will not distract from content engagement. On the other hand, the 320x50 mobile banner is posted on the top of the page, so that it would attract more attention.

Because smartphone ad units are now integrated with general AdSense for content (AFC), AdSense implementation has become more convenient.

We have not received any feedback about the mobile ads on the site, which I’m guessing means that users are not being inconvenienced by this implementation. Our users are very vocal when they find that the ads are distracting to the use of the site.

How does mobile revenue compare to your overall monetization?

Mobile revenue is increasing proportionally to the growth of mobile users. Currently, 40% of of total traffic (over 50% including tablet impressions) is coming from smartphones and resulting in over 50% of total revenue.

The 300x250 medium rectangle is generating the majority of revenue today, due to its high user engagement. Initially, I hesitated in implementing this ad unit, due to its large size, but now highly recommend it to other publishers. Since December 2009, the monthly revenue has increased about 100 times.

What advice do you have for publishers who have concerns about implementing mobile ads?

I believe that publishers who have concerns about mobile ads are actually hesitating about managing a mobile web site. However, mobile is a technology that cannot be ignored, more and more users are accessing the Internet through mobile devices instead of the PC. In my opinion, ignoring mobile is the same as ignoring half of the users. Furthermore, ignoring mobile web ads is the same as throwing out half of your revenue. If you don’t want to miss out on half of your revenue opportunity, do not hesitate. I encourage you to start from today.


Posted by Junho Jung, Publisher Relations Specialist

Announcing the Learn with Google webinar series for publishers

As we’re nearing the end of 2012, we’ve all got business goals to meet. Some of you might even be prepping for your busiest season. Today we’re excited to announce the launch of the Learn with Google series to help our publishers make the most from the web.  We’ll be hosting two upcoming webinars as part of our Learn with Google program:  

Google+ for publishers: Grow and engage your audience with Google+
Tuesday, November 13, 2012 at 12:00pm PT / 3:00pm ET

Join us for a discussion on how social media is impacting online publishers and how Google thinks about social. We'll also cover how you can grow and engage your audience on the web and mobile with Google+ using Google+ pages, the +1 button, Hangouts, and Authorship.

Register Here

Navigating Google's Mobile Ads Ecosystem
Wednesday, November 28, at 12:30pm PT / 3:30pm ET

Ever wonder who the buyers are in Google's mobile ads ecosystem and how their ads reach your inventory? Join us to learn the inner workings of Google's mobile ads ecosystem, including an overview of Google demand sources and the different channels advertisers can use buy your mobile inventory.

Register Here

Visit the webinar page for more information on these two events and to register. You can also stay up-to-date on the schedule by adding the Learn with Google webinar calendar to your own Google calendar.

We look forward to hosting many more Learn with Google webinars for our publishers.

Posted by Faith Rosen, Product Marketing Manager

Mobile revenue from AdSense enables Ultimoprezzo to invest in growth

Italian site Ultimoprezzo.com provides a unique service to online consumers. It supplies information on stores and their opening hours, as well as their best prices for smartphones, TVs, tablets, laptops and other consumer electronics products.

As a supplier of free services, Ultimoprezzo needs to be savvy about its strategy for generating revenue. AdSense provides a straightforward solution.

“The Google AdSense program is the ideal way for us to monetize our publishing efforts,” explains founder and CEO Alberto Giacobone. He says Google AdSense not only provides Ultimoprezzo’s users with relevant and interesting advertising information, but also provides its advertisers cost-effective ad placements since Ultimoprezzo doesn’t need to maintain a sales network.

Globally, smartphone usage is on the rise. In Italy alone, 69% of smartphone owners never leave the house without carrying their device and 82% use their smartphone to perform research on a product or service. “Certainly, the numbers speak for themselves,” Alberto affirms. “In Italy and abroad, we are increasingly in a ‘post- PC’ era where smartphones and tablets accompany us at all times and everywhere, often even while we are doing other things.”

Very early on in Ultimoprezzo’s development, Alberto’s team perceived an opportunity in the mobile space. An internal team developed Ultimoprezzo’s mobile-optimized website, while a special agency developed applications for iOS and Android.

So has the company seen an uplift in mobile traffic? “The trend is clear,” says Alberto. “Mobile traffic is growing and is now already more than 15% of our total traffic. And this is not only down to the growing popularity of smartphones which cost less than $100; what we notice is that the users are getting better at exploiting the technological tool at their disposal more and more frequently.” With Ultimoprezzo’s non-mobile traffic volumes booming as well, by the end of 2012 Alberto estimates mobile will account for one-third of the company’s total traffic.

AdSense provides a way for Ultimoprezzo to monetize its content across devices. As new digital platforms emerge, AdSense makes new revenue streams available. “The AdSense program has allowed us to invest in the growth – both in terms of quantity and quality – of the services to our visitors, so we can keep them free always. ”

This information is current as of October 23rd, 2012.

Posted by Cristina Miscimarra - Inside AdSense Team

Join our upcoming Mobile Q&A sessions on Google+

As part of our ongoing GoMo initiative, we’re hosting weekly "Mobile Q&A Sessions" for the month of October every Tuesday at 4pm GMT+1 / 8am PT on our AdSense +page. To learn more about going mobile or monetizing your mobile sites and apps, please drop by and join our interactive mobile hangouts. We’ll be answering frequently asked mobile-related questions and helping publishers with mobile-related issues.

To join the Mobile Q&A Hangout sessions, follow these steps:

1. Create a Google+ account, if you don't already have one.
2. Visit the AdSense +page and look for the weekly “Mobile Q&A Sessions” event.
3. Let us know if you are planning to attend through the ‘Are you going?’ drop-down menu.
4. Once the Hangout starts, you’ll receive a notification in the Google bar.
5. Join the Hangout and ask your mobile-related questions.
6. The sessions will be regular Hangouts where up to 9 people can join at a time. If the Hangout is full, keep checking back in, as people will drop in and out as their questions are answered.
7. Please keep in mind that these sessions will be mobile-focused, so we’ll only be answering mobile-related questions.

We look forward to hanging out with you soon.

Posted by Dairine Kennedy - Mobile Team

Give mobile users what they want: clearer, simpler, faster sites

(Cross posted to the Google Mobile Ads Blog)

Earlier this week we shared how today's consumers expect more -- much more -- from mobile sites. They told us so in our recent research survey, What Users Want Most From Mobile Sites Today.

Today we'll share more results, with some great examples of businesses giving mobile users what they want. Whether you're a Fortune 500 company or the pizza shop down on the corner, creating a mobile-friendly site is a critical step: 67% of mobile users say that they’re more likely to buy a product or service from a mobile-friendly site, and 74% say they’re more likely to return to that site in the future.

How are smart companies making mobile sites work for them?  

Less is more: ProFlowers
For their new mobile site, the flower retailer ProFlowers simplified things by highlighting the most popular bouquets to reduce scrolling, by trimming text, and by cutting checkout steps. How well has it worked? “Since becoming mobile-friendly, we’ve seen our mobile conversion rate jump by 20–30%," says Leif Heikkila, the company's senior director of online marketing. Download the case study.

Bigger is better: FragranceNet.com
FragranceNet sells perfumes and colognes, yes, but also face creams, shampoos, eyeliner and more. For Michael Nadboy, the company's VP of online marketing and strategic development, the trick to mobile success was to show bigger product images and buttons, larger font sizes, and fewer images overall. Mobile users loved it: FragranceNet boosted mobile sales by 48% in just four months. Download the case study.

Speed sells: TicketNetwork
Rock concerts, Broadway shows, NASCAR races: TicketNetwork’s mobile site helps on-the-go fans find tickets for them all. The company redesigned its mobile site with speed in mind, stripping away all non-essential content and graphics. They also trimmed steps from the checkout process to help mobile users buy fast. Four months after introducing the new mobile site, web traffic from mobile devices was up 120% and overall sales from mobile had grown by 184%. Download the case study.

You can see the keys to mobile site success: big buttons and text, less content, fewer steps to checkout, and a focus on speed.

What kind of mobile content is most important? The users we surveyed listed "Get directions”, “Find operating hours" and “Click to call the business” as some of their most-wanted mobile tasks. They also showed clear differences in mobile usage by business category. For instance:

Mobile Banking and Finance customers are most interested in checking account balances, transferring money and paying bills.

Mobile Travel customers are most interested in checking flight status and confirming reservations.

Mobile Retail customers like to contact a store and find product information.

Mobile Automotive customers are most interested in contacting the dealership and making service appointments.

The bottom line: mobile users are ready to make choices on the go. Help them get there fast and you'll help your business grow.

We reviewed these findings yesterday during our webinar: Mobilize your Site and Maximize your Advertising. If you missed it, please keep an eye out for the recorded webinar, which we'll post soon.

In the meantime, check out howtogomo.com for more tips on how to build a mobile-friendly website.

Posted by: Masha Fisch, Google Mobile Ads Marketing

Mobile-friendly sites turn visitors into customers

(Cross posted to the Google Mobile Ads Blog) 

In this world of constant connectivity, consumers expect to find the information that they want, when they want it - especially when they’re on the go. We know that this applies to their web browsing experiences on mobile, so we took a deeper look at users’ expectations and reactions towards their site experiences on mobile. Most interestingly, 61% of people said that they’d quickly move onto another site if they didn’t find what they were looking for right away on a mobile site. The bottom line: Without a mobile-friendly site you’ll be driving users to your competition. In fact, 67% of users are more likely to buy from a mobile-friendly site, so if that site’s not yours, you’ll be missing out in a big way.

Discover these and more findings from, What Users Want Most From Mobile Sites Today, a study from Google (conducted by Sterling Research and SmithGeiger, independent market research firms). The report surveyed 1,088 US adult smartphone Internet users in July 2012.

The problem (and opportunity) is big...
While nearly 75% of users prefer a mobile-friendly site, 96% of consumers say they’ve encountered sites that were clearly not designed for mobile devices. This is both a big problem and a big opportunity for companies seeking to engage with mobile users.

Mobile-friendly sites turn users into customers
The fastest path to mobile customers is through a mobile-friendly site. If your site offers a great mobile experience, users are more likely to make a purchase.

• When they visited a mobile-friendly site, 74% of people say they’re more likely to return to that site in the future
• 67% of mobile users say that when they visit a mobile-friendly site, they’re more likely to buy a site’s product or service

Not having a mobile-friendly site helps your competitors
A great mobile site experience is becoming increasingly important, and users will keep looking for a mobile-friendly site until they find one that works for them. That means your competitors will benefit if your site falls down on the job (and vice versa).

• 61% of users said that if they didn’t find what they were looking for right away on a mobile site, they’d quickly move on to another site
• 79% of people who don’t like what they find on one site will go back and search for another site
• 50% of people said that even if they like a business, they will use them less often if the website isn't mobile-friendly

Non-mobile friendly sites can hurt a company’s reputation
It turns out that you can lose more than the sale with a bad mobile experience. A site that’s not designed for mobile can leave users feeling downright frustrated, and these negative reactions translate directly to the brands themselves.

• 48% of users say they feel frustrated and annoyed when they get to a site that’s not mobile-friendly
• 36% said they felt like they’ve wasted their time by visiting those sites
• 52% of users said that a bad mobile experience made them less likely to engage with a company
• 48% said that if a site didn’t work well on their smartphones, it made them feel like the company didn’t care about their business

Takeaways
While the research confirms what we already suspected -- that mobile users actively seek out and prefer to engage with mobile-friendly sites -- it’s a sobering reminder of just how quickly and deeply users attitudes about companies can be shaped by mobile site experiences. Having a great mobile site is no longer just about making a few more sales. It’s become a critical component of building strong brands, nurturing lasting customer relationships, and making mobile work for you.

To learn more about our study

• Click here and join our free webinar on September 26 at 1 p.m. EST  / 10 a.m. PST
• Get help on building a mobile-friendly site, visit howtogomo.com.

Posted by: Masha Fisch, Google Mobile Ads Marketing

Join our upcoming mobile Hangouts On Air

As part of our ongoing GoMo initiative, we’re hosting two more mobile Hangouts on Air to explore different mobile topics. Join us for one or both Hangouts to learn all about going mobile.

Build a business, not just an app (August 15th) on the AdMob +page
If you already have a mobile application and are interested in learning more about app monetization strategies, register here by August 10th for our ‘Build a business, not an app’ Hangout on August 15th at 4pm GMT/8am PDT. Whether you’re an AdMob newbie or simply looking to get a refresher, this Hangout is designed to show you how to make the most out of your app. In this Hangout we’ll look at:

• App business model and promotion strategies
• AdMob optimization tips and policy information

Creating a mobile strategy (August 16th) on our AdSense +page
Learn more about developing a mobile strategy and why it’s important to create a mobile site or app to accommodate your mobile users. Register by August 10th if you’re interested in joining our ‘Mobile Hangout’ on August 16th at 4pm GMT/8am PDT. In this Hangout we’ll look at:

• The importance of building a mobile site or app
• Mobile site best practices
• Where to find agencies that create a mobile site or app
• Mobile success stories from other publishers

Once you’ve registered for either of the Hangouts On Air, we’ll send you instructions on how to join the event.  We look forward to hanging out with you soon.

Posted by Dairine Kennedy - Mobile Team

Mobile Websites vs Responsive Design: What’s the right solution for your business?

The following post originally appeared on the Google Mobile Ads Blog.

As more of your competitors Go Mo, building a mobile-friendly site becomes more of a priority for your business. Over the past two years alone, mobile search traffic has increased five-fold. Customers are searching for your business from their mobile phones, and you need to engage them with a mobile experience designed for completing on-the-go tasks from their small screens. Recently many businesses have been asking us about an emerging trend among web developers—responsive design—and if they should use it. While we believe that building a separate mobile website is an appropriate solution for certain businesses, it’s also important to understand how responsive design might fit into your plans to Go Mo.

What is responsive design? It is a website design technique that allows you to create a single website that will adapt to the device on which it’s being viewed, whether it’s a laptop, smartphone or tablet. A site built with responsive design will automatically resize for different devices, but it is up to you to prioritize the content that matters most to the mobile user. For example, a mobile user might need to quickly find your phone number or directions, whereas a tablet user might want a simpler way to make couch-surfing purchases. A site built using responsive design could prioritize click-to-call and click-to-map buttons, while the tablet site would focus on simplifying the shopping cart. For the technical details on how responsive design works for building mobile-friendly sites, read this blog post from the Google webmaster team.

So how do I know if I should build a separate mobile website or use responsive design?
Here are some guidelines to help you decide what makes sense for your business:

If I decide responsive design is a better fit for my business, do I have to build my site from scratch?
Not necessarily. A sophisticated web developer might be able to adapt an existing site with responsive design, but there will still be costs in terms of time and budget.

Will a site built with responsive design have more than one URL?
No. A site built with responsive design will have the same URL for desktop, mobile and tablets. When building a separate mobile optimized site, typically there is a different mobile URL, but the users will be taken there automatically as long as your desktop site is enabled with the auto redirect code.

How much does it cost to use responsive design for mobile?
Prices vary across developers and agencies. We recommend reaching out to a developer and/or agency for help on getting started.

Responsive design can definitely minimize long term maintenance of your site, but many businesses can effectively connect with their customers with a separate mobile-friendly site. If you have the technical resources and a clear business need, then responsive design is a more advanced way to make your site mobile-friendly. No matter how you go about it, you need to ensure you are designing for mobile first, and engaging your customers when they're using their mobile phones to search for your business.

For additional resources on the value of mobile, testing your site and finding developers to help you build your mobile-friendly site, visit howtogomo.com.

Posted by Jessica Sapick, Associate Product Marketing Manager

Watch our latest Hangouts On Air to learn how to get started with DFP Small Business and Mobile

This past month we hosted two Hangouts on Air to help publishers get started with DFP Small Business and to create mobile websites using DudaMobile’s free mobile site builder. If you missed either Hangout, don’t worry -- we've included short recaps below, and you can watch the recordings at any time from our YouTube channel.

Getting started with DFP Small Business
If you’re thinking about using an ad server, just getting started using DFP or would like to learn some best practices you may have missed, then be sure to check out the video from our DFP Hangout.

In the video, DFP specialist Rishan first explains how an ad server works and the benefits it can provide to growing publishers. He then discusses orders, line items and your ad units, and the ideal way to set up each. Before closing, Rishan talks about the different ways to traffic direct ads versus other ad networks and enable dynamic allocation for non-guaranteed inventory.

Learning to build a mobile site
In our mobile Hangout, specialists from Google and our partner DudaMobile, work with Dan from ScienceDaily.com to build a mobile version of his website. You’ll learn about available resources and important questions to ask yourself when starting to ‘go mobile’ with your site and how to create mobile ads to monetize mobile traffic.

We hope you’ll join us for our future Hangouts -- be sure to stay connected with us by adding Google AdSense to your circles on Google+.

Posted by Jason Sanio - Inside AdSense Team

Mobile Mondays: Wrap up and SEO resources

As we wrap up the Mobile Monday series, we’d like to leave you with one final tip on improving search engine optimization (SEO) for your mobile site.

Although mobile may be a new space for you as a publisher, SEO for your mobile site should be as easy as creating your mobile site through the DudaMobile tool. That’s why we’ve consolidated resources from our Webmaster team to address common concerns around indexing content from your mobile site.


Read Google’s recommendations on building smartphone-optimized websites.

Watch this video to demystify the myth of mobile sites resulting in duplicate content.

Read this blog post for steps on how you can help Google index your mobile site.

If you missed any of our previous posts, here is a recap of the Mobile Mondays series, along with relevant mobile posts:

Is your site ready for mobile users?
Going Mobile - Why FindTheBest went mobile
Setting goals for mobile monetization
Mobile site or mobile app, what’s right for your business right now?
GoMo and DudaMobile offer a do-it-yourself mobile site builder
On Mobile, it’s as much about the user as it is the content
QLife receive 560% increase in mobile app revenue with Custom Search Ads
How to monetize your mobile friendly website

Also, don’t forget to check out the GoMo for Publishers webinar that will walk you through specific best practices on going mobile.

Posted by Tuyen Nguyen, Mobile Publisher Advocate, AdSense

‘Hangout on Air’ and learn how to build a mobile site in minutes

Did you know that 40% of mobile web users reported that they’ve turned to a competitor’s site after a bad mobile experience? With 44% of Americans owning a smartphone, publishers have the opportunity to meet their users’ expectations by delivering a mobile experience that’s on par with the desktop experience.

If you haven’t yet developed a mobile-optimized site, we’re here to help. We recently teamed up with DudaMobile to release a free mobile site builder.  In three easy steps you’re able to get started with mobile: (1) enter your site’s URL, (2) customize your site and (3) redirect mobile users automatically to the new mobile-friendly version.  It’s free and takes just a few minutes to complete!



Join us tomorrow, May 24th at 1pm ET/10am PT and watch as we showcase how ScienceDaily.com can use the mobile site builder to build a mobile-friendly site--live on air.

You’ll also hear from the CMO of DudaMobile, Dennis Mink; he’ll talk about best practices when using the mobile site builder and walk through important questions to ask yourself when building a mobile-friendly site.

Details on how to tune in

1. Sign into Google+ on Thursday, May 24 at 1pm ET/10am PT
2. Go to the Google AdSense+ Page
3. Look for the stream post and click to enter the live stream

If you have questions before or during the Hangout, post them on Google+ with the hashtag #GoMoSite.

Posted by Joseph Corral, Google Mobile Ads Marketing

Join us at the AdSense GetMo Exhibition in London

We’ve talked a lot recently on our blog about how mobile usage is rising at a rate faster than any other technology to date. To keep up, it’s important for your business to develop a mobile strategy.

If you’re located in the London, UK area (or are willing to travel to London!) we’d like to let you know about the GetMo Exhibition we’re hosting on Wednesday, 30 May. During this event, you’ll have the opportunity to learn more about mobile trends. You’ll meet mobile site developers from the GetMo site to hear how they can help you develop a mobile site with their offerings.

The agenda will feature sessions including:

• Mobile Industry Trends with Ian Carrrington, Mobile Advertising Sales Director
• A glimpse into the world of Android with Richard Hyndman, Developer Advocate
• Offerings available from GetMo vendors
• GetMo publisher panel

Spots are filling up, but if you’d like to attend the upcoming event, fill out our interest form before Thursday, 24 May. Although we won’t be able to accommodate all requests due to space constraints, we’ll do our best to include as many interested publishers as possible. We also recommend ensuring you’re opted in to receiving ‘Special Offer’ emails so we can reach you in the future.

We hope to see you in London at our GetMo Exhibition!

Posted by Marta Lysiak - AdSense Optimisation Team

Mobile Mondays: QLife receives 560% increase in mobile app revenue with Custom Search Ads

QLife is a leading hospital finder, drug database and health-care information website. QLife’s mobile application, “Medicine Search” is one of the biggest health-care applications in Japan. The app enables users to search for information on a range of medicines. QLife reached 2.5 million downloads of their app after the 3/11 Japan Earthquake, when Japanese consumers sought to pay greater care and attention to their family’s health-care.

Recently, QLife’s Executive Producer, Yoshimasa Mine spoke to us to describe why they choose to use Custom Search Ads for Mobile Applications and AdMob mobile advertising, and shared some optimization best practices.

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Why and when did QLife choose to start building a mobile application?

In 2008, when the iPhone was introduced to the Japanese market, there was a mobile industry event, Mobitec, where I felt the potential of high-end mobile. Mobile phones are a device that's always with a consumer, regardless of whether they're at home, at work, or at play. This was a good match with our business of providing a medicine search service - a search that is done instantly at a time of need.

Next, we took a look at our own company's data. We began to see large increases in traffic from mobile, even more than PCs. We wanted to build and encourage mobile activity to complement desktop traffic, particularly during holidays and weekends where we saw mobile traffic surging.


Why did you decide to monetize your mobile app using AdSense and AdMob?

We originally started using AdSense on our desktop site. As a health-care review site, we need to protect our objectivity and integrity to our users. As a result, advertising is the best solution for monetization, over paid reviews from other health-care services and companies.

We chose AdSense because of the quality of the ads, the content matching technology, and the limited number of sales resources we had internally.  Serving relevant ads is important to our business; we view ads as useful content for our business, and irrelevant ads have not been successful in bringing revenue to us.

We used to use only AdMob to monetize our application. But last year, when Custom Search Ads for Mobile Apps was released, we decided to implement it for two reasons. First, we already used Custom Search Ads for our desktop site. Secondly, we’ve heard that using both Custom Search Ads and AdMob will increase CTR because Custom Search Ads will show more related ads in search results.  


What did you see as a result of implementing Custom Search Ads for Mobile Apps?
We’ve seen revenue from mobile increase by 560% after implementing Custom Search Ads for Mobile Applications. We’re seeing CTRs, CPCs, and RPMs maintain healthy levels in line with our internal benchmarks. Ad engagement tends to be higher with users who own our free app.

When we compare how these perform to our desktop site, we find that the mobile app generates lower CPCs but higher CTRs for us.To increase more app downloads, we are working hard to create high quality content to meet our user's needs. 

How long did it take to implement Custom Search Ads on mobile apps?
We took some time to implement Custom Search Ads on our app, since changes won’t go live until our users update their version of our app. It took us three to four days including the test period to implement this.

Could you share any publisher best practices you’ve found across using Custom Search Ads and AdMob?

1. Show Custom Search Ads on search result pages. Use AdMob on other content pages.
2. We also use the AdMob House priority level to serve direct ads to users.
3. With Custom Search Ads, you'll see a variation in the number of ads that show, depending on the amount of organic search results you're delivering.  We'll always place one ad above search results. We'll also choose to show another ad below when there are more than five search results. In doing so, we can maximize revenue while complying with the program policy, which permits only one ad per view.

What’s next for QLife?

We've found a lot of success with the medicine/health-care search and service business. We'd like to expand our business in a couple of new directions.

First, we're interested in growing our business as an app developer for the health-care and medical service sector. We saw good success with the consumer application, and so our reputation as a medical app developer has increased in the industry overall.

We're looking to take our app to new global markets. There is a need for a quality medical and health-care search service anywhere in the world. With a publisher solution like AdSense, we are excited to expand and monetize our business beyond our home market in Japan.

Finally, I’m excited to announce that we just launched a new iOS app, Find Clinic that seeks to help people easily find and access hospitals at home and abroad. We’ve implemented Custom Search Ads for mobile apps on Find Clinic as well, and look forward to seeing similar successes!

Posted by Tatsuo Sakamoto, Account Strategist

Mobile Mondays: On Mobile, it’s as much about the user as it is the content

For this Mobile Mondays post we’ve invited Netbiscuits to offer you best practices and tips for creating a good mobile experience for your users.  Netbiscuits is a leading cloud platform for the development and delivery of next generation web apps across all mobile devices and connected platforms.

Cultivating a user-focused mobile experience isn’t just about shrinking your existing website to fit a mobile screen. In a single day, a connected consumer interacts with your brand and consumes your content across smartphones, tablets, smart TVs and game consoles. To meet consumer demand for instant, optimized access, marketers must design engaging “connected experiences” that respond differently for each device as they each present unique size, capability, and content consumption challenges.

In solving these challenges, marketers need to focus on a responsive design that takes the multiplatform world into account and allows for a device-optimized “Content Centric” user experience. The layout should morph depending on the size and shape of the device’s screen ensuring the experience adapts as new devices are introduced in the marketplace.

Touch enabled devices have evolved the digital user experience by providing users with a “Parallel Response Experience” to their request as opposed to a “Sequential Response Experience” found in a traditional “Point and Click” mobile user experience.  Designing a “Parallel” mobile experience with many touch enabled features ensures a more natural flow of information which  dramatically increases site effectiveness. For example, instead of re-using a traditional website interface, many mobile commerce clients use a drag and drop interface for placing items in a shopping cart which has greatly increased sales on touch enabled devices.

Along with the design layout, responsive design must adapt a content centric approach to the user experience. Your users must be served content based on the topics for which they have shown interest as well as based on time of day, weather, or geographic location. A system remembering the items in your shopping cart has been an essential element of a cohesive e-commerce experience for some time. But this concept can be expanded upon by associating a broader range of content to the individual that results in the serving of an article that interested the customer earlier in the day or weather information for an upcoming trip. To foster a good user experience, this needs to be done in a streamlined, accurate manner that limits clutter.

One of the more challenging attributes of going mobile is the varying screen sizes of tablets and smartphones. When it comes to tablets, we advise clients to take a layered approach to designing and delivering a “one-page” experience. By embedding or layering a video or photo gallery on top of a page, consumer engagements and actions happen without forcing the user to leave the page.

Being responsive to the user’s device and serving appropriate content is done by using analytics. The insights gleaned from mobile, including device models, screen resolution, device capability, service provider, and preferred user language cannot be matched by traditional marketing activities. Compared against geographic location, savvy marketers use this data to define product offerings and regionalize discounts.

Once you understand these strategic points, you should also keep in mind these simple best practices:

• Mobile is not a channel. Mobile is an integrated solution where CMS, CRM and commerce updates should occur at the same time and in the same systems as updates to your traditional website.  
• Research! Engage your team, friends and family to get insights on how they use their mobile devices. Conduct a competitive analysis to learn how your competitors illustrate and deliver their product and services. 
• Design your site to solve the main problems or situations customers might find themselves in. Consider what features, tasks or existing site elements translate best on mobile and implement them.
• And finally, don’t simply duplicate your traditional website. Consumers want and expect a different experience on mobile.

Posted by Craig Besnoy, Managing Director, The Americas, Netbiscuits

Visit Netbiscuits.com to learn more about the Netbiscuits platform.

Mobile Mondays: GoMo and DudaMobile offer a do-it-yourself mobile site builder

An important first step to attracting customers on-the-go is to create a mobile-friendly website which can sometimes be complicated and confusing. We’re happy to announce that GoMo and DudaMobile have joined forces to make it even easier for small businesses to create a mobile-friendly website.

You can create a free mobile site directly from howtogomo.com using a tool powered by DudaMobile. This do-it-yourself site builder, customized specifically for GoMo users, easily converts regular websites into mobile-friendly sites in five simple steps. And it allows you to add features like a click-to-call button, mobile maps and Google AdSense. Sites that are created with the GoMo-DudaMobile tool will be hosted free for one year.

Here’s a before and after screenshot of Dog Nanny’s site.

Dog Nanny’s website was not mobile friendly. Visitors had to pinch and zoom to read content.

Dog Nanny’s new mobile site - created in just a few minutes - looks great on mobile devices.

Please note that DudaMobile’s technology is best for converting simple sites. If your site uses a lot of Flash content, framesets or e-commerce, we suggest that you Go Mobile by talking to your agency or working with one of our suggested developers.

Many small businesses are discovering that mobile sites mean more business. Now you have an opportunity to easily create a professional mobile site which will delight your customers when they visit you on the mobile web. Visit howtogomo.com/getstarted and build your site today.  It’s time to GoMo!

Posted by Nabil Haschemie, Product Marketing Manager, Mobile Ads